Responsible Gaming

Our Commitment to Responsible Gaming

At camelliasnsw.org, we are committed to promoting responsible gaming practices. We believe that gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please game responsibly and within your means.

Age Verification

Gaming is strictly for individuals aged 18 years and above, or the legal age of majority in Malaysia. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not participate in any gaming activities on this site.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Constantly thinking about gaming or past gaming experiences
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Repeated unsuccessful attempts to control or stop gambling
• Feeling restless or irritable when trying to reduce or stop gambling
• Using gaming to escape problems or relieve stress
• Lying to family, friends, or others about the extent of your gambling
• Chasing losses by gambling more to try to win back money
• Jeopardizing relationships, job opportunities, or education due to gambling
• Borrowing money or becoming financially desperate to fund gambling
• Unable to stop despite negative consequences

Self-Help Tools

We provide several tools to help you manage your gaming responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
• Loss Limits: Set a maximum amount you are willing to lose
• Reality Checks: Receive periodic reminders about your gaming session duration and spend
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming activities
• Time-Out: Take a break from gaming for a specified period

Support Resources

If you are struggling with gambling or suspect you may have a problem, please reach out to one of these organizations:

Malaysia

• National Gambling Problem Advisory & Referral Centre (NPGARC) - Contact your nearest state health department or mental health services for support and counseling
• Malaysian Mental Health Association (MMHA) - Provides counseling and support services for problem gambling

International Support Organizations

• GamCare (United Kingdom) - www.gamcare.org.uk - Free, confidential support and advice
• GamStop (United Kingdom) - www.gamstop.co.uk - National self-exclusion scheme
• Gambling Help Online (Australia) - www.gamblinghelponline.org.au - Free counseling and support
• Responsible Gambling Council (Canada) - www.responsiblegambling.org - Resources and treatment programs
• National Council on Problem Gambling (United States) - www.ncpgambling.org - 1-800-GAMBLER helpline
• Bundeszentrale für gesundheitliche Aufklärung (Germany) - Information and support resources for problem gambling prevention

Take Action Today

If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out—help is available and recovery is possible. Contact one of the organizations listed above or speak with a healthcare professional. Remember: gaming should be fun, not harmful.

Your wellbeing is our priority. Play responsibly.